The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. We are dedicated to safeguarding user privacy, adhering to all relevant UK national laws and regulations governing data protection.
We collect, process, store, and fortify user data in accordance with regulatory standards. We collect only the information necessary to provide you with our services and improve your experience. Additionally, we have stringent security measures in place to ensure secure storage and singular usage for the stated purpose. Information we collect may include:
- Contact information: Name, email address, phone number
- Website interaction data: Usage data, browsing history, cookies
- Communication data: Information you provide through forms or emails
In the event that personal information is transferred outside the UK, we ensure that appropriate safeguards are in place to protect your data.
We process your information based on several legal grounds. Firstly, your consent plays a crucial role, particularly for specific uses of your information, such as opting in to receive marketing emails. Moreover, we rely on legitimate interests as a legal basis for processing some information. This entails using your data for purposes that benefit us, such as website improvements, including personalization of content and analysis of usage data, while ensuring a balance with your privacy rights.
To enhance user experience, our website utilizes cookies. Cookies are small files securely stored on users’ devices, tracking and retaining information about website interactions to facilitate personalized experiences.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. However, disabling cookies may affect website functionality.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
We retain your information only for as long as necessary for the stated purpose or legal requirements. Under the UK GDPR and DPA 2018, you have the right to request a copy of the personal data we hold about you. This includes information such as your name, contact details, website interaction data, and communication history. You can submit your request in writing to [email protected]. We will aim to respond within one month.
We have proper procedure in place to deal with any data security breach, which shall be reported and dealt with in accordance with data regulations and privacy laws. You shall be notified of any suspected data breach concerning your personal information.
In the event of a data breach, immediate containment measures will be implemented, including the identification of the breach and the swift application of measures such as disabling access or patching vulnerabilities to prevent further unauthorized access or data loss. Subsequently, a thorough investigation will be conducted to ascertain the scope and root cause of the breach. This process will involve examining system logs, conducting forensic analysis, and collaborating with relevant stakeholders to determine the extent of the incident.
Following the investigation, affected individuals and relevant authorities will be promptly notified in accordance with the severity and type of data compromised. Our notification procedures are designed to ensure transparency and compliance with applicable regulations. Affected individuals will be informed of the breach and provided with guidance on steps they can take to mitigate potential risks.
In terms of remediation, we are committed to taking proactive measures to address the impact of the breach and prevent future occurrences. This may include implementing additional security measures, conducting employee training programs, or revising our data protection policies and procedures to strengthen our defenses against similar incidents in the future.
Our website may include social media sharing buttons. Please be aware that social media platforms have their own privacy policies, and we are not responsible for their data practices. While social sharing buttons are provided for user engagement, users are advised to use social media platforms wisely and communicate / engage with them with due care and caution in regard to their own privacy and personal details. This website nor its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
Under data protection laws, you have the following rights:
- Access: You can ask us for copies of your personal information.
- Rectification: You can ask us to correct any inaccurate personal information or complete incomplete information.
- Erasure: You can request that we delete your personal information in certain situations.
- Restriction of Processing: You can ask us to limit how we use your personal information in certain situations.
- Objection to Processing: You can object to how we use your personal information in certain situations.
- Data Portability: You can ask us to transfer your personal information to another organization or to you, in certain situations.
This policy aims to epitomize transparency and accountability in managing user data, fostering a secure and trusted online environment. We encourage you to review your rights under the UK GDPR and DPA 2018 for further information. We are committed to respecting your privacy and will strive to fulfill your requests in a timely and efficient manner.
If you have any questions about your privacy or this policy or concerns about our use of your personal information, please contact us at [email protected].